1. Information We Collect
We collect various types of information to provide and improve our services:
- Personal Information: Name, email address, contact details, and billing information when provided
- Device Information: Device type, operating system, unique device identifiers, and IP address
- Usage Data: How you interact with our apps, features used, time spent, and crash reports
- Analytics Data: Performance metrics, user behavior patterns, and app optimization data
2. How We Use Your Information
Your information helps us provide and improve our services:
- Deliver and maintain our mobile app services
- Communicate updates, security alerts, and support messages
- Detect and prevent technical issues or fraudulent activities
- Analyze usage patterns to improve user experience
- Process payments and prevent fraudulent transactions
- Comply with legal obligations and enforce our terms
3. Data Security
We implement industry-standard security measures to protect your data:
- Encryption of data in transit and at rest
- Regular security assessments and penetration testing
- Access controls and authentication mechanisms
- Secure data centers and backup systems
- Regular security training for our team
4. Data Sharing and Third Parties
We may share your information with:
- Service providers who assist in app development and maintenance
- Analytics partners to improve our services
- Payment processors for handling transactions
- Legal authorities when required by law
We require all third parties to respect your privacy and handle your data securely.
5. Your Privacy Rights
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Object to processing of your data
- Data portability
- Withdraw consent at any time
6. Data Retention
We retain your data only for as long as necessary to provide our services and comply with legal obligations. When data is no longer needed, it is securely deleted or anonymized.
7. Children's Privacy
Our services are not intended for children under 13. We do not knowingly collect or maintain information from children under 13. If we learn we have collected such information, we will take steps to delete it.
8. Changes to Privacy Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the effective date.
9. Contact Us
If you have questions about this privacy policy or our practices, please contact us at: privacy@masaicode.com